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Our Process
Our Process
Constitution
Executive Sponsor.
Facilitator.
TCube Senior Management.
TCube Program Manager.
TCube Application Coordinators.
Responsibilities
Ensure business alignment (Opportunities & Challenges).
Develop strategic directives (Create, Share, Ratify).
Resolve conflicts/ issues.
Providing proactive solutions.
Monitoring service delivery.
Review cost reduction initiatives
Monitor service level compliance
Approve continuous improvement measures
Effective Governance Through:
Communications
Predefined periodic reviews.
Structured reports/ reporting.
Internal Controls
Tool-based project management.
Quality Audit obligations.
Decision Support System
Project Management Dashboard.
Quality Management:
Focus Areas:
Quality control – a series of inspections, reviews, tests
Cost of Quality – appraisal costs, failure costs, external failure costs
Quality Assurance – Analysis, Auditing and Reporting activities
Defect Prevention
Technology Change Management
Process Change Management